The agreement between you and AfriversalAI when you register, enrol, or access our training programmes — governed by South African law.
AfriversalAI is an AI literacy training initiative offering online training for South African professionals and organisations. AfriversalAI is operated by its founders and is registered as a legal entity in the United States (state of registration: [STATE — to be confirmed]). For South African learners, AfriversalAI acts as the Responsible Party under POPIA with respect to the processing of your personal information.
Email: ask@afriversal.ai
These Terms and Conditions ("Terms") govern:
By using our site, registering, or enrolling, you confirm that you have read, understood, and agree to these Terms. If you are acting on behalf of an organisation, you confirm that you are authorised to bind that organisation, and references to "you" in these Terms include that organisation.
These Terms should be read alongside our Privacy Policy, which explains how we handle your personal information. In the event of a personal data breach affecting your information, we will notify affected learners and the Information Regulator as required under POPIA Section 22.
AfriversalAI provides the following:
All content is delivered via our website and email. No app is required. You are responsible for your own device, internet connection, and any data costs associated with accessing the course. We reserve the right to update, adjust, or discontinue any feature of the service with reasonable notice to enrolled learners.
To enrol in a paid cohort, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. If enrolling on behalf of an organisation, you must have authority to do so.
Module 0 (the free Foundation Module) is open to all users without registration.
Submitting a registration form on our site expresses your interest in a future cohort. It does not constitute enrolment and creates no payment obligation. We will contact you with cohort dates and a confirmed price before any commitment is required.
Enrolment is confirmed when both of the following occur:
We reserve the right to decline any registration or enrolment at our discretion, without being required to give reasons.
On enrolment confirmation, you will receive access credentials for our platform. You are responsible for keeping your login details confidential and for all activity under your account. Notify us immediately at ask@afriversal.ai if you suspect unauthorised access.
For organisational enrolments of 3 or more learners, a Master Services Agreement (MSA) is available on request and is recommended for institutional procurement purposes. Contact us at ask@afriversal.ai to request an MSA before enrolment is confirmed.
Current pricing is set out on our Pricing page and in any written proposal we send you. All prices are in South African Rand (ZAR). AfriversalAI is not currently registered for VAT; prices are quoted VAT-exclusive unless explicitly stated otherwise on your invoice.
B-BBEE status: AfriversalAI's South African entity registration is in progress. Our B-BBEE contributor level will be confirmed and published upon registration completion. Organisations with minimum B-BBEE supplier requirements should contact us before enrolment.
For individual enrolments, an invoice is issued on confirmation of your cohort place. For organisational enrolments, a proposal and invoice are provided after initial engagement. Payment terms are set out on the invoice — typically 14 days from date of invoice for individuals, and by agreement for organisations.
We will issue your invoice within 5 business days of confirming your cohort place. Invoice queries must be raised within 7 days of receipt; we will endeavour to resolve all invoice queries within 5 business days.
We currently accept Electronic Funds Transfer (EFT) only. Payment method options available will be stated on the invoice and on the Pricing page. No payment is collected through this website.
We reserve the right to withhold or revoke course access if payment is not received by the cohort start date or within the agreed payment terms. We will make reasonable efforts to contact you before taking this step.
Send written notice to ask@afriversal.ai within 7 calendar days of receiving your enrolment confirmation. We will refund all amounts paid within 15 business days of receiving your cancellation notice.
In terms of Section 44(2)(a) of ECTA, the cooling-off right does not apply where a digital service has been partially or fully rendered at your request. If you access gated course content beyond Phase 1 of any module — meaning you have unlocked content that requires enrolment — this constitutes partial rendering of the digital service and the cooling-off right is waived for that enrolment. Phase 1 of Module 0 is free and publicly accessible; accessing it does not waive your cooling-off right.
If you cancel after the 7-day cooling-off period but have not yet accessed any gated content beyond Phase 1 of Module 0, a cancellation administration fee of up to R500 (five hundred Rand), reflecting actual administration costs incurred, will be deducted from any refund. The balance will be refunded within 15 business days of your written cancellation notice.
If you have accessed gated content (Phases 2–4 of any module), no monetary refund is available after the cooling-off period. You retain access to all course content you have unlocked until the end of the cohort period.
Organisations may substitute a named learner with another individual from the same organisation at no additional charge, provided we receive written notice before the learner accesses any assessment content. For cancellation of an organisational enrolment after the cooling-off period, the terms in the relevant proposal or Master Services Agreement apply. Where no specific terms are stated, the individual cancellation terms above apply per enrolled learner.
If AfriversalAI cancels a cohort for any reason, all enrolled learners will receive a full refund of amounts paid or the option to transfer to the next available cohort. We will not be liable for any indirect losses arising from a cohort cancellation.
A cohort-based course with a defined end date constitutes a fixed-term consumer agreement under the Consumer Protection Act 68 of 2008 (CPA). The applicable cohort end date is communicated to enrolled learners at the start of each cohort. You have the right to cancel this agreement upon 20 (twenty) business days' written notice. A reasonable cancellation penalty may apply, as set out above.
You need a reliable internet connection and a modern web browser (Chrome, Firefox, Safari, or Edge, current version). We make reasonable efforts to support common devices but do not warrant compatibility with all browsers or operating systems.
Modules are released on a schedule communicated to enrolled learners at the start of each cohort. Live sessions are conducted online at scheduled dates and times, confirmed in advance by email. Missing a live session does not entitle you to a refund; session recordings may be made available at our discretion.
We reserve the right to update course content, adjust module delivery schedules, and change facilitators. We will notify enrolled learners of material changes to the core course structure at least 7 days before the change takes effect. Minor content updates (corrections, additions) may be made without notice.
We aim for reasonable uptime but make no warranties regarding uninterrupted access. Scheduled maintenance will be communicated in advance where possible. We are not liable for access disruptions caused by third-party services or factors outside our control.
The AfriversalAI AI Judgment Competency Certificate requires passing a capstone assessment against our published rubric, set out on the Certificate page. The assessment is reviewed by a trained human assessor — not automated. You must meet or exceed standard on at least 4 of 5 criteria to pass.
Assessment results will be returned within 15 business days of submission.
Where you do not meet standard, your assessor will provide written feedback identifying which criteria need attention. You have one revision opportunity per cohort. If you do not meet standard after revision, you may re-attempt the assessment in a future cohort; returning learners may re-enrol at 50% of the prevailing individual rate, and a confirmed arrangement will be agreed in writing.
Payment of the course fee and completion of course content does not guarantee that you will pass the assessment or be awarded the certificate. The certificate is awarded on demonstrated competency against our published standard.
The AfriversalAI AI Judgment Competency Certificate is currently a proprietary credential. QCTO accreditation is in progress, with MICT SETA as Development Quality Partner; SDL rebate eligibility is pending accreditation approval. We will notify enrolled organisations as soon as accreditation is confirmed.
The process for disputing an assessment outcome is set out on the Certificate page. Dispute requests must be submitted within 14 days of receiving your result.
Your capstone submission must be your own work. You may not use AI tools to generate your submission, plagiarise content from other sources, or misrepresent your workplace context. Where we have reasonable grounds to believe a submission violates this requirement, we will notify you in writing and allow 5 business days to respond before any disqualification is confirmed. No refund is payable on confirmed disqualification.
By accessing our platform and participating in cohorts, you agree not to:
We reserve the right to remove a learner from a cohort, revoke platform access, and withhold or revoke a certificate where they materially breach these conduct requirements. Where a learner is removed for conduct reasons, we will notify the enrolling organisation in writing within 2 business days. In the event of removal for conduct reasons after the cooling-off period, no refund is payable.
All course content — including module text, case studies, frameworks (including the Funda Five), assessment briefs and rubrics, graphics, code, and course structure — is the intellectual property of AfriversalAI and its founders, protected under the Copyright Act 98 of 1978 and applicable intellectual property law.
On enrolment, you are granted a limited, personal, non-transferable, non-sublicensable licence to access and use course content for the purpose of your own learning during the cohort period. This licence does not include the right to reproduce, copy, modify, distribute, transmit, display, or create derivative works from any content for any other purpose.
Assessment work and written reflections you submit remain your intellectual property. By submitting, you grant AfriversalAI a non-exclusive, royalty-free licence to use your work for quality assurance, assessor training, and programme improvement purposes. We will anonymise your work in line with POPIA requirements before any such use. We will not publish or publicly attribute your work without your explicit consent.
Parts of this course were developed with AI assistance. All content has been reviewed and validated by the AfriversalAI team. Case studies draw on publicly available information about real events in South Africa; these are used for educational purposes. We make reasonable efforts to ensure factual accuracy but cannot guarantee that all content is error-free or current at all times. We welcome corrections at ask@afriversal.ai.
Course content, including AI framework guidance, is provided for general educational purposes only. It does not constitute legal, professional, or technical advice. You should apply professional judgment before acting on any course guidance in your own workplace context.
AfriversalAI provides training for educational and professional development purposes. We make no warranty, express or implied, that completing this course will lead to any specific employment outcome, promotion, salary increase, or professional accreditation beyond the AfriversalAI certificate itself.
To the maximum extent permitted under South African law, AfriversalAI's total aggregate liability to you for any and all claims arising from or related to these Terms or your use of our services is limited to the total amount you paid to AfriversalAI for the specific course to which the claim relates.
AfriversalAI is not liable for any indirect, consequential, special, or incidental loss or damage, including but not limited to loss of income, loss of data, loss of anticipated savings, loss of business opportunity, or reputational damage — whether or not we were advised of the possibility of such loss.
Nothing in these Terms limits or excludes liability for fraud, dishonesty, gross negligence, or any liability that cannot be lawfully excluded under the Consumer Protection Act 68 of 2008, ECTA, POPIA, or any other applicable South African law. Your statutory consumer rights remain fully in force.
Our platform relies on the following third-party services for core functionality. We are not responsible for their availability, conduct, or data practices:
Each of these services has its own terms of service and privacy policy. We recommend reviewing these where relevant to your use.
We may update these Terms at any time. Where changes materially affect enrolled learners' rights or obligations, we will notify you by email at least 14 days before the changes take effect. Continued use of the platform or participation in a cohort after that date constitutes your acceptance of the updated Terms.
The effective date at the top of this page reflects the most recent revision. We recommend checking this page periodically. You may also request a copy of the current Terms by emailing us.
For learners and organisations based in South Africa, these Terms are governed by and construed in accordance with the laws of the Republic of South Africa. South African consumers' mandatory statutory rights under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Protection of Personal Information Act 4 of 2013 (POPIA) apply to all South African learners regardless of any other provision in these Terms and cannot be displaced by any choice of law.
AfriversalAI is registered as a legal entity in the United States (state of registration: [STATE — to be confirmed]). As a US-registered entity, AfriversalAI additionally observes applicable US federal requirements, including:
If you are based in the United States, these Terms are also governed by the laws of [STATE]. US learners may refer unresolved disputes to the Federal Trade Commission (www.ftc.gov) or to courts of competent jurisdiction in [STATE].
California residents (CCPA): If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related 2026 regulations, including the right to know what personal information we collect about you, the right to request deletion, and the right to opt out of the sale of your personal information. AfriversalAI does not sell personal information. To exercise CCPA rights, contact ask@afriversal.ai. See our Privacy Policy for full details on how we handle personal information.
If you have a complaint, contact us first at ask@afriversal.ai. We will acknowledge your complaint within 2 business days and endeavour to resolve it within 10 business days.
If a dispute cannot be resolved informally, you may refer the matter to:
Once QCTO accreditation is in place, assessment disputes may additionally be escalated through QCTO's formal dispute resolution process.
If any provision of these Terms is found by a court to be unlawful, void, or unenforceable, that provision will be treated as severed from these Terms and will not affect the validity and enforceability of the remaining provisions.
Our failure to enforce any right or provision in these Terms does not constitute a waiver of that right or provision. A waiver is only effective if given in writing.
These Terms, together with our Privacy Policy and any written enrolment confirmation or proposal, constitute the entire agreement between you and AfriversalAI regarding the subject matter hereof. They supersede all prior representations, arrangements, and understandings.
These Terms are written in English. In the event of any conflict between an English version and any translated version, the English version prevails.
AfriversalAI will not be liable for any failure or delay in delivering the service — including live sessions — where that failure or delay is caused by circumstances beyond our reasonable control. This includes, but is not limited to: power outages and load shedding, internet infrastructure disruptions, natural disasters, civil unrest, government action, pandemic-related restrictions, or failure of third-party platforms on which the course relies.
In the event of a disruption affecting a scheduled live session, we will make reasonable efforts to reschedule the session within the cohort period or to make a session recording available to enrolled learners. Disruptions caused by load shedding or platform outages do not entitle learners to a refund where the session is rescheduled or an alternative is provided within the cohort window.
For questions about these Terms, cancellations, complaints, or any other matter:
AfriversalAI
Email: ask@afriversal.ai
Response time: within 2 business days for acknowledgement, 10 business days for resolution